After purchase

Do you have any doubt about the choice? No problem! Within 20 days from the receiving of your purchasing, Kronoshop, according to law, gives you the opportunity to replace or cancel your order with maximun 6,90 €.. Choose your own watches and jewels with confidence.

Right of withdrawal 

  • Kronoshop gives all its customers the option of replacing the ordered product (More Informations…)
  • Kronoshop gives all its customers the option to cancel your order and to return the product (More Informations…)
  • Kronoshop in case of cancellation of the order, undertakes to send the substitutive product as soon as possible (More Informations…)
  • Kronoshop undertakes to replace or to refund its customers for the products that, at the time of delivery, are damaged or not working (More Informations…)
  • Kronoshop will bear all costs related to returning of goods that should be damaged or not working at delivery (More Informations…)

All our products are covered by warranties

Kronoshop is the official dealer of all brands in its own catalog, therefore, all products purchased will be supplied by manufacturer ’s official warranty, valid for 2 years.
Kronoshop undertakes to supply its customers with an updated list of Authorized Service Centers of the various producers.
Kronoshop undertakes to replace immediately the products with malfunctions that may occur during the first 10 days after delivery, caused by errors of manufacture or from damages due to transport. Also bearing all the costs.